Announcements

Below are the latest news and announcements from LSC-Online, as seen in the D2L Announcements widget. This page will be regularly updated, with the newest information at the top.

LSC-Online also provides other outlets of helpful information, including an email newsletter, a video newsletter, and an event calendar.

 


RESOLVED: VTAC/VLAC Outage & Slowness
Posted in D2L on Mar 24, 2023 10:13 AM (Edited)

The issue with the support sites for VTAC and VLAC due to a 3rd-party server issue with the hosting site has now been marked as resolved by the vendor. Functionality for both VTAC and VLAC has fully returned.

Original Message: 

Currently, the support sites for VTAC and VLAC are experiencing intermittent slowness/outage due to a 3rd-party server issue with the hosting site. Please refer to their status page for further updates.

For details from the vendor regarding the issue, see this Incident Report.

We apologize for any inconvenience and appreciate your patience during this unexpected disruption in service. 



March D2L Update
Posted in D2L on Mar 21, 2023 11:30 AM

The next update for D2L is scheduled for March 24th.

Important information regarding the update:

Awards

Calendar

  • D2L will now prevent duplicate calendar events on a course copy or import to reduce performance issues.



Upcoming Vendor Trainings
Posted in D2L on Feb 28, 2023 2:00 PM

Have you ever wondered how to add learning games to your D2L courses using StudyMate? Or perhaps you want to edit your videos beyond what YuJa will allow? Then you should check out some of the upcoming training sessions being hosted by our supported vendors.

Upcoming sessions include

  • Respondus 4.0 and the Test Bank Network (Mar. 7)
  • StudyMate Campus: Learning Games with D2L (Mar. 9)
  • Getting Started with TechSmith Camtasia (Mar. 22)

For information on these and other training sessions, visit the VTAC Event Calendar. Be sure to visit that page often, as it is continuously updated.

Missed a virtual session hosted by LSC-Online? Check our Webinar Training Library to see if there is a recording available.



February D2L Update
Posted in D2L on Feb 21, 2023 12:01 AM

The next update for D2L is scheduled for February 24th.

Important information regarding the update:

New Quiz Creation Experience

  • Two new paging options are available in the Timing & Display menu in the New Quiz Creation Experience. Instructors can choose to display 5 questions per page or 10 questions per page.

  • Instructors can now add quiz Start Dates and End Dates to the Calendar tool in the New Quiz Creation Experience by selecting the [Add availability dates to Calendar] checkbox under Availability Dates & Conditions. 

    Click here to learn more about the New Quiz Creation Experience.

Rubrics

  • When editing a previously assessed Rubric, edited fields will now be highlighted blue and the text (Edited) will appear in the lower right corner of the field. When you save and close the rubric, these edit indications will no longer appear.



RESOLVED: VTAC / VLAC Outage & Slowness
Posted in D2L on Feb 16, 2023 9:14 AM (Edited)

The issue has been resolved.

Original Message:

Currently the support sites for VTAC and VLAC are experiencing intermittent slowness/outage due to a 3rd-party server issue with the hosting site. Please refer to the status page for further updates.

We apologize for the inconvenience this has caused.



RESOLVED: Qwickly Attendance Issue
Posted in D2L on Feb 13, 2023 2:36 PM (Edited)

The issue with attendance taking-functionality in Qwickly Attendance has been resolved and is working as expected.

Original Message:

Qwickly Attendance is currently undergoing extended maintenance as of today, 2/13/23 at 1:10PM CST, in order to resolve an issue with taking attendance. We have had reports from Instructors receiving a page stating "There was an error connecting to the database. Please try again in a short time" when attempting to start Check-In. Qwickly does not currently have an ETA for a resolution of the issue and completion of the maintenance.

For the original messages from Qwickly, see the link below:

https://www.goqwickly.com/support/

We apologize for any inconvenience and appreciate your patience during this unexpected disruption in service.



Ally Training
Posted in D2L on Jan 25, 2023 12:01 AM

Monday, Jan. 30, from 1:00 - 2:00 p.m.

We would like to share how Blackboard Ally can be an important part of creating and maintaining an equitable learning environment for all our students. LSC-Online faculty have been able to use Ally and have learned some tricks and tools to make sure that our students have equal access to course materials in a variety of formats. An inclusive learning environment improves equity for diverse student populations but ultimately benefits all students.

Presented by Kimberlee Ball, Christina Cross, and Tamara Herod
Hosted by LSC-CyFair Teaching and Learning Center

Click Here to Register.



January D2L Update
Posted in D2L on Jan 24, 2023 3:00 PM

The next update for D2L is scheduled for January 27th.

Important information regarding the update:

Email

  • To reduce the amount of spam emails, a daily limit of email recipients has been set. Once a user reaches the daily recipient limit, they receive a notice in the Email tool and the Send button becomes invisible. The user can still receive emails and save drafts.

Rubrics

  • If an instructor doesn't complete a rubric evaluation and tries to navigate away, a verification dialog appears to ensure you want to discard the incomplete evaluation. From that dialog, the instructor can save the draft, discard the draft, or close the dialog box and return to the partial evaluation.

Browsers

  • The list of supported browsers has been updated. If you are using a browser below Chrome/Edge 107, Safari 16, and Firefox 106, you will receive a warning message saying "Your browser is looking a little retro."



SoftChalk Hands-On Training
Posted in D2L on Jan 23, 2023 12:01 AM

Friday, Jan. 27, from 2:00 - 4:00 p.m.

Are you looking to make course content more engaging for your students? Did you know that Lone Star College faculty and staff can do just that using SoftChalk, the interactive content authoring software and learning object repository provided by the college for your use?

The content you create with SoftChalk integrates into D2L Brightspace and student scores report directly to the D2L gradebook! 

During this 2 hour hands-on event, you will learn how to create, manage, discover, and share interactive learning materials using SoftChalk Cloud, that can be delivered to your students in D2L Brightspace. This event requires each person to register and have their own computer during the training to follow along.

Webinar Registration
MyWorkshops Registration (Code: LSC-4131)



RESOLVED: Issue Impacting D2L
Posted in D2L on Jan 20, 2023 8:06 AM (Edited)

All courses that were not displaying in D2L last week have been restored and should now be accessible to any student currently enrolled.

Students, if you are enrolled in a course that was not displaying in D2L last week, please contact your instructor to let them know you were affected by the issue so you can get caught up on any missed coursework.

Original Message:
There is currently an iStar issue causing some courses to not display in D2L.

If a class does not display for you, there is no need to open a new support ticket. OTS is aware of the problem and actively working to resolve it. 

We apologize for any inconvenience and appreciate your patience during this unexpected disruption in service.



ALERT: Roster Reconcile Tool Issue
Posted in D2L on Jan 17, 2023 3:53 PM

There is currently an ongoing issue while using the Roster Reconcile Tool to enroll students who have not completed their Online Student Orientation. The [Enroll into D2L] button will remain for that student even after they have been enrolled successfully into the classlist.

This only applies to students that have not yet completed their Online Student Orientation and are listed in the classlist with the Student Orientation role.

We apologize for the inconvenience this has caused.



Extended Support Hours
Posted in D2L on Jan 12, 2023 12:01 AM

LSC-Online is offering extended support hours this Saturday, Jan. 14th from 9:00 a.m. - 1:00 p.m. The LSC-Online team will be providing ticket support and a virtual open lab to assist faculty with D2L, supported technologies, and course design. 

 The virtual open lab can be accessed through this link: https://lonestar.webex.com/lonestar/j.php?MTID=mdfefcdee774b94a213f89da0930a86ea  

Tickets for D2L related questions/issues can be submitted by emailing VTAC@LoneStar.edu.

OTS is available 24/7 for technology questions.

For other support opportunities, please refer to the VTAC Event Calendar.



Turnitin Scheduled Maintenance
Posted in D2L on Jan 11, 2023 2:55 PM

Turnitin will be conducting necessary maintenance on Saturday, Jan 14, from 11:00 AM to 7:00 PM.

During this time, services will be unavailable. Papers should not be submitted to Turnitin or Turnitin-enabled assignment folders in D2L during this time.

We apologize for any inconvenience this may cause.



YuJa Overview - Online Workshop
Posted in D2L on Jan 11, 2023 12:01 AM

Friday, Jan. 13, 2023 from 1:30 – 2:30 p.m.

Please join us for the "YuJa Overview-Online Workshop" led by Yennhu Nguyen, customer success manager at YuJa.

Follow along as Yennhu leads you step by step in:

  • Getting Started
    • Accessing YuJa
    • How to Create a Recording
    • Browser Capture Studio
  • Media Management
    • Manage Media Actions
    • Media Panel Details
    • Video Editor
  • Content Distribution
    • Sharing Media
    • Direct Links
    • Embedding in D2L

Webinar Registration
MyWorkshops Registration (Code: LSC-4037-2)



Video Newsletter - Spring 2023
Posted in D2L on Jan 10, 2023 8:00 AM

The Online Update is a video newsletter produced every major semester by Lone Star College-Online.

Here are the topics in the Spring 2023 Episode:

  • New Quiz Experience
  • Edit Rubric Text
  • ReadSpeaker in Discussions
  • Zoom in D2L
  • Pronouns in the Classlist
  • YuJa Video Updates
  • Bright IDeas Video Podcast
  • And more...



Spring 2023 Semester Start
Posted in D2L on Jan 9, 2023 12:01 AM

Welcome to the Spring 2023 Semester!

To get started in your D2L course, please explore the following resources:

D2L Semester Start Checklist: This checklist will assist you in making a smooth start in your D2L courses and includes topics like copying content and merging course sections. You can find it at the following link: D2L Semester Start Instructor Checklist.

This VTAC Knowledge Base: This site contains guides to help you work with your new D2L course. You can learn more about using it at the following link: Using VTAC Knowledge Base.

D2L resources for students can be found at this link: Virtual Learning Assistance Center.



Previous announcements have been archived on other pages: