Announcements

Below are the latest news and announcements from LSC-Online, as seen in the D2L Announcements widget. This page will be regularly updated, with the newest information at the top.

LSC-Online also provides other outlets of helpful information, including an email newsletter, a video newsletter, and an event calendar.

 


Summer 2021 Semester Start
Posted in D2L on Jun 1, 2021 12:49 PM

Welcome to the Summer 2021 Semester! To get started in your D2L course, please explore the following resources:

D2L Semester Start Checklist: This checklist will assist you in making a smooth start in your D2L courses and includes topics like copying content and merging course sections. You can find it at the following link: D2L Semester Start Instructor Checklist.

Visit the VTAC Knowledge Base: This site contains guides to help you work with your new D2L course. You can find it at the following link: VTAC Knowledge Base.

D2L resources for students can be found at this link: Virtual Learning Assistance Center



VTAC Forms Unavailable This Weekend
Posted in D2L on May 28, 2021 10:00 AM

Please be advised that starting this evening, Friday, May 28, through Monday, May 31, at 9:00pm, the VTAC forms (such as Merge Rosters or Reconcile Your Rosters) may be intermittently unavailable.

During this time, LSC-Online will be running a process to ensure iStar and D2L records are the same. If you encounter an error using a form during this time, you may try again after some time has passed.

This process will not affect any work done in D2L.



Scheduled Archiving
Posted in D2L on May 26, 2021 12:00 PM

Starting: Wednesday, June 9, 2021

For: Courses one year past their end dates

Starting Wednesday, June 9th, we will be archiving D2L courses, sandboxes, and community groups that are at least one year past their end dates. This archive will include courses from Spring 2020 and before.

Archived courses will no longer show in your My Courses list in D2L; however, they will continue to be available in your course copy menu for one additional semester.

If you need to regain access to an archived course, please go to VTAC Support and select the Archived Course Restore form under Course Design to request that your access be restored.



May D2L Update
Posted in D2L on May 25, 2021 8:00 AM

The May update for D2L is scheduled for Friday, May 28th.

Important information regarding the update:

Rubrics Improvements - Instructors will be able to copy an individual rubric criterion. They will also be able to print rubrics or export to PDF.

Assignments - Instructors will be able to annotate .txt file-based assignments.

Quick Eval Widget - A Quick Eval widget will appear in the right-hand column of the D2L home page and course home pages. This widget displays a list of up to six activities with submissions to evaluate.



VTAC and VLAC Service Degradation - RESOLVED
Posted in D2L on May 20, 2021 1:46 PM (Edited)

The issue was identified and fixed. VTAC and VLAC have returned to normal operation.

Original Message: The VTAC and VLAC knowledgebases are currently experiencing a degradation in service. Articles are loading very slowly or are not loading at all. We are aware of the issue and do not currently have an estimated time for resolution.



SmarterProctor Scheduled Maintenance
Posted in D2L on May 19, 2021 1:45 PM

Please be advised that tomorrow, Thursday, May 20, from 12:00 AM through 1:30 AM, the SmarterProctor site will be unavailable.

Students should not attempt a quiz using the SmarterProctoring service during this time.

Quizzes that do not use SmarterProctoring will not be affected.



Knowmia - Service Interruptions - RESOLVED
Posted in D2L on Apr 20, 2021 1:55 PM (Edited)

Original Message: Knowmia has recently reported an outage with a 3rd-party provider, resulting in various Knowmia functionality errors. This includes library management, media creation, video processing, and media playback. They are working on a resolution and will update us when they have more information or when the service functionality has returned.

You should see a banner on your Knowmia site, which reflects the current state.



April D2L Update
Posted in D2L on Apr 20, 2021 9:00 AM

The April update for D2L is scheduled for Thursday, April 22nd.

Important information regarding the update:

HTML Editor - The default HTML editor is being updated. The new editor will have refreshed formatting options, more font and symbol options, and improved accessibility functions.

Accommodations Improvements - Instructors will be able to update quiz accommodations from the classlist and to search and filter the classlist based on which students have accommodations.

External URLs - When an external URL is entered as a content topic, it will be set to open as an external resource by default.



Request for Feedback
Posted in D2L on Apr 19, 2021 12:01 AM

The Lone Star College Libraries are asking for your feedback! Please take this brief survey about the library to help us evaluate our services. 

Click to begin survey.



Pearson Service Degradation - RESOLVED
Posted in D2L on Mar 29, 2021 3:09 PM (Edited)

Update from Pearson: Technical teams have addressed the issue that was impacting XL-based courses. We apologize for the issue and thank you for your patience.

Original Message: Pearson has made us aware of a technical issue that is impacting Pearson MyLabs. Faculty and students may not be able to access Pearson MyLab Tools at this time. We will keep you updated as the situation progresses.



March D2L Update
Posted in D2L on Mar 25, 2021 3:48 PM

The March update for D2L is scheduled for Thursday, March 25th.

Important information regarding the update:

Assignments - When copying an assignment within a course, instructors are now automatically directed to the Edit Assignment screen of the newly copied assignment.

Browsers - Since Microsoft has discontinued support for the Edge Legacy browser, this will no longer be a supported browser for D2L. A warning banner will display for anyone accessing D2L with the Edge Legacy browser. 

Quizzes - When copying a quiz within a course, instructors are now automatically directed to the Edit Quiz screen of the newly copied quiz.



Textbook Information
Posted in D2L on Mar 8, 2021 11:42 AM

Find spring textbook info at LoneStar.edu/Bookstore.



VTAC Scheduled Maintenance
Posted in D2L and VTAC on Mar 5, 2021 12:00 AM

Please be advised that beginning Monday, March 8, 2021, at 3 PM through Monday, March 8, 2021, at 5 PM, the VTAC site will be unavailable. This includes all forms in VTAC Support. 

The following support options will continue to be available:

  • OTS can be contacted using the OTS Service Desk Chat or by calling 866-614-5014.
  • D2L can be contacted using the "Chat with Support" tab in the lower right corner of their knowledge base, by calling 877-325-7778, or by opening a D2L Support ticket.
  • LSC-Online support is available by appointment with a campus representative (instructional designer) or a VTAC agent (technologist). You can also contact VTAC by email.

Thank you.



Scheduled Archiving
Posted in D2L on Feb 26, 2021 8:05 AM

Starting: Thursday, March 11, 2021

For: Courses one year past their end dates

Starting Thursday, March 11th, we will be archiving D2L courses, sandboxes, and community groups that are at least one year past their end dates. This archive will include courses from Fall 2019 and before.

Archived courses will no longer show in your My Courses list in D2L; however, they will continue to be available in your course copy menu for one additional semester.

If you need to regain access to an archived course, please go to VTAC Support and select the Archived Course Restore form under Course Design to request that your access be restored.



February D2L Update
Posted in D2L on Feb 25, 2021 11:54 AM

The February update for D2L is scheduled for Thursday, February 25th.

Important information regarding the update:

Quiz Accommodations - Instructors can now grant certain quiz accommodations through the Classlist that will apply to each quiz for the student. Accommodation options include more time to complete quizzes and the ability to bypass right-click restrictions. Accommodations set in the Classlist can still be overridden through Special Access settings on any quiz.



Unable to Login to D2L - RESOLVED
Posted in D2L on Jan 29, 2021 5:32 AM (Edited)

Students and employees should now be able to access all impacted services without incident.

Original Message:  Currently, we are not able to login to D2L from my.lonestar.edu. Please use d2l.lonestar.edu and login via the 'alternate login' link. As soon as the issue is resolved, we will update this post.



January D2L Update
Posted in D2L on Jan 26, 2021 2:01 PM (Edited)

The January update for D2L is scheduled for Friday, January 29th.

Important information regarding the update:

Brightspace Learning Environment – Supported browsers. Brightspace Learning Environment's browser version check now displays warnings for older browsers.

Course Export - Export file upload attribute for written response questions. Written Response quiz questions that allow for file upload can now be imported and exported from Brightspace Learning Environment.



Video Newsletter - Spring 2021
Posted in D2L on Jan 13, 2021 8:33 AM 

The Online Update is a video newsletter produced every major semester by Lone Star College-Online.

Here are the topics in the Spring 2021 Episode:

  • The Copy Only Role
  • Retake Incorrect Questions Only
  • Quiz Question Attachments
  • Gradebook Exemptions
  • VTAC Knowledge Base
  • VLAC for Students



Knowmia Support Update
Posted in D2L on Jan 6, 2021 8:39 AM

TechSmith Knowmia is removing Capture recording support for Windows 7 and 8.

Important information:

Windows 7 & Windows 8 Capture support is ending in May

Support for video recording on Windows 7 and Windows 8 (including Windows 8.1) will end on 5/31/2021.

In the next week or two, users running Capture on these operating systems will begin to see an in-app message, alerting them of the need to update to Windows 10 as soon as possible.



Previous announcements have been archived on other pages: