Announcements

Below are the latest news and announcements from LSC-Online, as seen in the D2L Announcements widget. This page will be regularly updated, with the newest information at the top.

LSC-Online also provides other outlets of helpful information, including an email newsletter, a video newsletter, and an event calendar.

 


VTAC Closure
Posted in D2L on Mar 27, 2020 9:08 AM

The Virtual Teaching Assistance Center (VTAC) will be closed today, Friday, March 27, 2020 beginning at 3 PM.

We will reopen on Monday, March 30, 2020 at 8 AM. Normal business hours for VTAC chat during this time are 8 AM to 5 PM. Phone or Webex appointments are also available.

For immediate support or technical questions, you can still contact the OTS Service Desk.

You may also find answers to your questions in this VTAC Knowledge Base.



8W2 Classes Delayed
Posted in D2L on Mar 19, 2020 9:31 AM

Lone Star College has postponed all 8W2 classes until April 13th. Those classes were all deactivated on March 18th, which is why they no longer display on student homepages in D2L. All work completed in these classes will still be available when they resume on April 13th.



VTAC Closure and Holiday Hours
Posted in D2L on Mar 5, 2020 12:00 AM

The Virtual Teaching Assistance Center (VTAC) will be closed beginning Friday, March 6, 2020 at 3 PM through Sunday, March 15, 2020 in observance of Spring Break.

We will reopen for normal business hours beginning Monday, March 16, 2020. For immediate support or technical questions, you can still contact the 24/7 Service Desk.

You may also find answers to your questions in this VTAC Knowledge Base.



February D2L Update
Posted in D2L on Feb 26, 2020 8:34 AM

The February update for D2L is scheduled for Thursday, February 27th.

Important information regarding the update:

Assignments - View Inline Feedback: Students can now access feedback on assignment submissions directly from User Progress, Grades, and/or the Assignment list page. The new "View Inline Feedback" link will take students directly to the submission feedback provided by the instructor.

Quick Eval - Course Level Filtering: When accessing Quick Eval from within a course, the filter will now default to show only activities related to that course. Instructors can still access all activities to be evaluated from other courses using the More Options button or by accessing Quick Eval from the D2L home page.

Quick Eval - Dismiss from Activities List Until Next Submission: Faculty can now dismiss items from their Quick Eval list until a new submission is made. Previously, items could only be dismissed until a specific date or be permanently dismissed.

Video Note - Automatic Closed Captioning: Videos created using Video Note within D2L tools will now be automatically captioned.



ReadSpeaker Webinar for Faculty
Posted in D2L on Feb 20, 2020 10:28 AM (Updated)

Did you know that ReadSpeaker is an accessibility tool available to you in D2L? Want to learn more? Please join us for a free webinar conducted by ReadSpeaker.

When: Friday, February 28, 2020 at 10 AM CST
Where: Join the Zoom Meeting by clicking here

Topics include:

  • Various Tools for ReadSpeaker in D2L
  • What tools to use when to best benefit students

Look for additional information about ReadSpeaker in the VTAC Knowledge Base.



VTAC Closure
Posted in D2L on Feb 14, 2020 12:00 AM

Due to planned emergency drills, the Virtual Teaching Assistance Center (VTAC) will be closed during the following times:

Tuesday, February 18, 2020 at 2:00 PM
Thursday, March 26, 2020 at 1:00 PM

We will reopen for normal business hours as soon as possible after completion of each scheduled drill. For immediate assistance, you can still contact the 24/7 OTS Service Desk.



Scheduled Archiving
Posted in D2L on Feb 3, 2020 12:00 AM

Starting: Friday, February 17, 2020

For: Courses one year past their end dates

Starting Monday, February 17th, we will begin archiving D2L courses, sandboxes, and community groups that are at least one year past their end dates. This archive will include courses from Fall 2018 and before.

Archived courses will no longer show in your My Courses list in D2L; however, they will continue to be available in your course copy menu for one additional semester.

If you need to regain access to an archived course, please go to VTAC Support and select the Archived Course Restore form under Course Design to request that your access be restored.



VTAC Closure
Posted in D2L on Jan 28, 2020 9:16 AM

Due to planned emergency drills, the Virtual Teaching Assistance Center (VTAC) will be closed during the following times:

Thursday, January 30, 2020 at 11:30 AM
Tuesday, February 18, 2020 at 2 PM
Thursday, March 26, 2020 at 1 PM

We will reopen for normal business hours as soon as possible after completion of each scheduled drill. For immediate assistance, you can still contact the 24/7 OTS Service Desk.



January D2L Update
Posted in D2L on Jan 22, 2020 11:00 AM

The January update for D2L is scheduled for Thursday, January 23rd.

Important information regarding the update:

Internet Explorer End of Life: As mentioned in previous announcements, Internet Explorer will no longer be supported and access will be blocked if trying to access D2L through any version of IE. Click this link for a list of D2L Supported Browsers.

Classlist - Total Number of Users: In the Classlist, the total number of users is now displayed at the bottom of each tab.

Discussions - Changes to Feedback: When assessing discussions, faculty now have buttons available to publish and retract feedback. There is no longer a "draft/published" checkbox in the Status column, but rather a timestamp as to when feedback was saved as draft or published.

Quick Eval - Dismiss from Activities List: Faculty can now select items from the Quick Eval list and dismiss them.



D2L Roadshow
Posted on D2L on Jan 21, 2020 8:12 AM (Edited)

Lone Star College-Online is pleased to announce that D2L will be visiting Lone Star College to provide another professional development workshop for our faculty. This is a great opportunity for all faculty to connect with peers and D2L staff, exchange product feedback, and share effective practices.

When:  Friday, January 31st, 12:30 – 4:30 PM
Where:  LSC-University Park, Building 11, West Dining
Cost:  FREE - No reservation is required.

Three sessions will be conducted:

  • Session 1: What Do You Do With Student Engagement Data? 
  • Session 2: Ensure You Are Optimizing Brightspace Tools
  • Session 3: Course Design

After the sessions, there will be a networking reception with appetizers and desserts.

The Virtual Teaching Assistance Center (VTAC) will be closed beginning at 12 PM for this event. For immediate assistance, you can still contact the 24/7 OTS Service Desk.



D2L Maintenance
Posted in D2L on Jan 14, 2020 2:42 PM

D2L will be conducting necessary maintenance on Thursday from 3:00 AM until 4:00 AM.  D2L will be unavailable during that time frame.



VTAC Support Changes
Posted in D2L on Jan 13, 2020 12:00 AM

Beginning January 26, VTAC Chat will no longer be open on Sundays. There has been little to no traffic on Sundays outside major semester startups, so we will be reallocating those staff hours to the standard work week when we have higher demand for our services.

For immediate support or technical questions when LSC-Online is unavailable, you can still contact the 24/7 Service Desk.

You may also find answers to your questions in the VTAC Knowledge Base: vtac.lonestar.edu.



Video Newsletter - Spring 2020
Posted in D2L on Jan 8, 2020 12:00 AM

The Online Update is a video newsletter produced every major semester by Lone Star College-Online.

Here are the topics in the Spring 2020 Episode:

  • D2L Awards Tool
  • TechSmith Relay Improvements
  • Campus Support Changes
  • VTAC Updates
  • VLAC for Students



Respondus StudyMate Class End of Life
Posted in D2L on Jan 7, 2020 12:00 AM

In Fall 2017, Respondus released StudyMate Campus to replace StudyMate Class. StudyMate Campus allows instructors and students to create flash cards, self-assessments, and learning games for classes in D2L. Over the past year, Respondus has made both StudyMate Campus and StudyMate Class available to allow for a transition period. The transition period has now ended and after the Spring 2020 semester, StudyMate Class will no longer be available. StudyMate Campus is currently available for use in all courses from the Add Existing Activities button in any module by clicking Third-party Integrations > Respondus StudyMate Campus.

Check the StudyMate Campus Guides in VTAC for more information.



Spring 2020 Semester Start
Posted in D2L on Jan 6, 2020 12:00 AM

Welcome to the Spring 2020 Semester!

To get started in your D2L course and make it available to your students, please follow the instructions below:

Activate Course in D2L: Activate your course shells so that students can access them. The guide for activating your course can be found at the following link: Course Activation.

D2L Semester Start Checklist: This checklist will assist you in making a smooth start in your D2L courses and includes topics like copying content and merging course sections. You can find it at the following link: D2L Semester Start Instructor Checklist.

Visit the VTAC Knowledge Base: This site contains guides to help you work with your new D2L course. You can find it at the following link: VTAC Knowledge Base.

Proctored Exams: If you use proctored exams in your course that require students to visit a testing center, please be sure to post this information in your syllabus. We also recommend highlighting this information in an announcement in your course.

LSC-Online Chat Hours for Faculty: Click the VTAC Support link on the navbar in D2L to make an appointment for an in-person, phone, or WebEx meeting. For quick questions, VTAC Chat is a great place to start. Chat with one of our staff during the following Fall startup hours:

VTAC Live Chat Hours for Faculty
Spring Startup: January 12
Sunday1:00 pm to 7:00 pm

Regular VTAC support hours will resume Monday, January 13th.

D2L resources for students can be found at this link: Virtual Learning Assistance Center



Name Change for TechSmith Relay Recorder
Posted in D2L on Dec 19, 2019 12:00 AM

Later in December, TechSmith Relay will be updating the name of their Recorder from TechSmith Relay Recorder to TechSmith Capture. There will be no change to the functionality of the tool and no action required from users. This is only a visual change. The new logo will look like this:

TechSmith Capture logo



Email in D2L Accounts
Posted in D2L on Dec 16, 2019 9:49 AM

We have recently become aware that the email address associated with some D2L accounts has been removed. Only a small number of users have been affected. Those users may run into issues when trying to access TechSmith Relay, Turnitin, and other third-party integrations that use the email address as authentication. LSC-Online is currently working with OTS to resolve the issue. 

Please contact the Service Desk or VTAC Chat if you notice you are no longer able to access third-party sites within your D2L course(s).



Scheduled D2L Outage
Posted in D2L on Dec 10, 2019 2:55 PM

Beginning December 28, 2019 at 8 PM through December 29, 2019 at 12 PM, D2L will be unavailable. Please plan any course work around this time frame.



TechSmith Relay Improvements
Posted in D2L on Dec 9, 2019 10:24 AM

Later this month, TechSmith Relay will be releasing improvements to their D2L integration for better security and functionality. The first time you click a TechSmith Relay video link after the change, you will be prompted to connect Relay with your LSC email account. Once you have connected the accounts, you will be prompted to close the tab which will return you to D2L. This in a one time action. Once accounts are connected, you will not be prompted to do so again.



LSC-Online Campus Support Changes
Posted in D2L on Dec 2, 2019 12:00AM

Beginning in the Spring 2020 semester, instructional design support at the campus level will be reduced to two days per week. This change in support coverage is being implemented due to limited resources.  LSC-Online will be requesting additional funds for the upcoming budget year in order to alleviate this issue, but the two-days-per-week coverage schedule will be necessary in order to ensure consistent support for our current seven campuses.

We realize this is not an ideal situation.  It is our hope that this will just be a temporary measure until additional resources are secured.

For more information, including a proposed schedule, please visit the Meet Your LSC-Online Representative page in VTAC.



VTAC Closure and Holiday Hours
Posted in D2L on Nov 26, 2019 9:00 AM

The Virtual Teaching Assistance Center (VTAC) will be closed beginning Tuesday, November 26, 2019 at 3 PM through Sunday, December 1, 2019 in observance of the Thanksgiving Holiday.

We will reopen for normal business hours beginning Monday, December 2, 2019. For immediate support or technical questions, you can still contact the 24/7 Service Desk.

You may also find answers to your questions in the VTAC Knowledge Base: vtac.lonestar.edu.

Thank you and Happy Thanksgiving.



November D2L Update
Posted in D2L on Nov 25, 2019 8:59 AM

The November update for D2L is scheduled for Thursday, November 28th.

Important information regarding the update:

Quizzes – Save feedback as draft: When manually grading quiz submissions, instructors now have the ability to save feedback in draft status.

Quizzes - Restore quiz attempts in the Quiz Attempt log: Instructors can restore deleted quiz attempts from the Quiz Attempt log. However, the restore function is not available if there is another attempt in progress and is only available for the latest deleted quiz attempt.



D2L Awards Tool
Posted in D2L on Oct 25, 2019 10:21 AM

The D2L Awards tool enables instructors to issue badges and certificates manually or based on release conditions to recognize student achievements. The Awards tool will be available for use in all D2L courses beginning Friday, October 25, 2019.

More information on using Awards in D2L can be found in VTAC including:

Add an Award to Your Course
Manually Issue an Award
Add Awards Using Release Conditions
Revoking an Award

Instructions for students to View Earned Awards can be found in the Virtual Learning Assistance Center (VLAC).



October D2L Update
Posted in D2L on Oct 23, 2019 12:54 PM

The October update for D2L is scheduled for Friday, October 25th.

Important information regarding the update:

Content:

  • In the Content tool, there is now a visibility icon for use with both content topics and modules which allows instructors to toggle visibility on and off. Visibility options are also found in the context menus for content topics and modules. These visibility options replace the previous "Draft" and "Published" statuses.
  • The Completion Method can now be changed from a dropdown menu instead of Edit Properties in Place.

Discussions: Availability and Locking Options are now located on the Restrictions tab instead of the Properties tab.



LSC-Online is on Social Media!
Posted in D2L on Oct 10, 2019 10:43 AM

Plug into Lone Star College-Online to receive information about live stream chats with advisors, photo competitions, class information, and more.



Archival of non-LSC accounts in Turnitin
Posted in D2L on Oct 9, 2019 8:38 AM

We are approaching our limit on the number of Turnitin accounts that can be used in a single semester, so any Turnitin accounts created with non-LSC Email addresses are being deactivated. As a reminder, please note that new student accounts must be created with students' @my.lonestar.edu email address.

For more information on using Turnitin.com outside of D2L, please go to Turnitin Instructor Quick Start.

For information on using Turnitin with D2L Assignments, visit Use Turnitin with Assignments.



VTAC Closure
Posted in D2L on Oct 7, 2019 12:00 AM

The Virtual Teaching Assistance Center (VTAC) will be closed Tuesday, October 8, 2019 from 9 AM until 2:30 PM for the D2L Lunch-n-Learn event.

If you would like to join us at the event, please visit the event registration page to register. The cost is FREE and lunch will be provided. Topics include improving accessibility, making the creation of video captions and transcripts easier, and using the upcoming Awards Tool. 

For immediate support or technical questions, you can still contact the 24/7 Service Desk.

You may also find answers to your questions in the VTAC Knowledge Base: vtac.lonestar.edu.



September D2L Update
Posted in D2L on Sep 24, 2019 9:11 AM

The September update for D2L is scheduled for Friday, September 27th.

Important information regarding the update:

Assignments and Discussions - Grades entered in Assignments and/or Discussion Topics and Gradebook are Synchronized: Previously, when an instructor entered a grade directly on an assignment submission or discussion topic, that grade could be published to the gradebook; however, grades entered in the gradebook would not pass back to the original activity. Now, when an instructor enters a grade for an assignment submission and/or discussion topic in the gradebook, it will update the grade on the original assignment/discussion.



LMS Integration Request
Posted in D2L on Sep 23, 2019 10:30 AM

Some publishers and other third-party vendors offer products that can integrate within D2L courses for seamless use for both faculty and students. Faculty who wish to use third-party integrations not already in D2L can now make a request for integration using the LMS Integration Request.

For more information regarding the LMS Integration Request, see the article in VTAC.



Campus Closure Alert
Posted in D2L on Sep 19, 2019 11:57 AM

Due to inclement weather, LSC-Online will be closed for the remainder of the day, Thursday, September 19, 2019.

Please check for answers to your questions in the VTAC Knowledge Base: vtac.lonestar.edu.



D2L Lunch-n-Learn
Posted in D2L on Sep 16, 2019 12:00 AM

D2L is providing a “Lunch-n-Learn” event for Lone Star College and nearby institutions.  This is your opportunity to connect with peers and D2L staff, exchange product feedback, share effective practices, and network with other learning professionals.

When:  Tuesday, October 8, 2019  9:45 am - 2:15 pm

Where:  LSC-University Park, Building 11, West Dining

Cost:  FREE—lunch will be provided

Topics include improving accessibility, making the creation of video captions and transcripts easier, and using the upcoming Awards Tool.  Please visit the event registration page to register so D2L can get an accurate count for lunches.



Changes with Turnitin.com
Posted in D2L on Sep 9, 2019 9:05 AM

Turnitin has made changes to the way faculty and students obtain accounts in order to use Turnitin outside of the D2L Assignment Folders. Any new faculty accounts must be requested through VTAC. Faculty will then need to create accounts for any students who do not already have a Turnitin account. Please note that new student accounts must be created with students' @my.lonestar.edu email address.

No changes have been made to using Turnitin with Assignments in D2L.

For more information on using Turnitin.com outside of D2L, please go to Turnitin Instructor Quick Start.

For information on using Turnitin with D2L Assignments, visit Use Turnitin with Assignments.



Scheduled Archiving
Posted in D2L on Sep 6, 2019 10:00 AM

Starting Friday, September 27th, we will begin archiving D2L courses, sandboxes, and community groups that are at least one year past their end dates. This archive will include courses from Fall 2018 and before.

Archived courses will no longer show in your My Courses list in D2L; however, they will continue to be available in your course copy menu for one additional semester.

If you need to regain access to an archived course, please go to VTAC Support and select the Archived Course Restore form under Course Design to request that your access be restored.



Previous announcements have been archived on other pages: