- Click on Course Activities on the navbar and choose Quizzes.
- Click the arrow next to the desired quiz and choose Grade.
- If the student’s quiz attempt is currently in progress, in the dropdown box under “Restrict to,” choose “Users who have an attempt in progress.” Then click the magnifying glass to search. (If the attempt in question has already been completed, skip this step.)
- Select the box next to the submission you wish to reset and click the trash can to delete the attempt.
- Click Save and Close.
NOTE: You can view the attempt before you decide to delete it by clicking on Attempt #. You can also force the submission by clicking on the impersonate icon; for more instruction see Submit a Quiz Stuck "In Progress."