Create Student Inactivity Alerts

Intelligent agents may be created in Brightspace to alert instructors of student inactivity in the course.

Creating Intelligent Agent

  1. Within the course in Brightspace, click Edit Course on the navbar.
  2. Click Intelligent Agents.
    Image shows location of Intelligent Agent tool.
  3. Click New.
  4. Give the agent a name (e.g. No Login).
  5. Check the Agent is enabled checkbox.
  6. Set the Course Activity criteria as appropriate.
    Image shows agent criteria settings.
    Note: The Login Activity section looks at logins to the system, not the individual course. You will want to set criteria under the Course Activity area.
  7. Change agent action to “Take action every time the agent is evaluated and the agent’s criteria are satisfied for a user.”
  8. Check the Use Schedule checkbox.
  9. Update the schedule to allow the agent to run daily beginning on the first day of class and ending on the last day of class.
    Image shows agent scheduling options.

Creating Notification Email for Intelligent Agent

  1. Enter the email address(es) of those who need to be notified (e.g. the Instructor, an Online Student Advisor, the assigned Advisor for a specific HUMD/Developmental Education course, and/or the student).
    • To maintain privacy, {InitiatingUser} can be used in the Bcc field to send the email to the student(s) meeting the agent criteria.
      Image shows sample email header.
      Note: The "initiating user" is any student who performs the actions necessary to satisfy the agent's criteria.
  2. Type the body of the email message. To personalize a standard email for each recipient, enter the appropriate string. Click on “What replace strings can I use in the subject and message?” below the "Subject" textbox to see a list of possible strings or see functional strings below:
    The following are replace strings you can use in the subject line and the email message.

{OrgName} - The name of the organization. {OrgUnitCode} - The code for the org unit.
{OrgUnitName} - The name of the org unit.
OrgUnitStartDate} - The start date specified for the org unit.
OrgUnitEndDate} - The end date specified for the org unit.
InitiatingUserFirstName} - The first name of the initiating user.
InitiatingUserLastName} - The last name of the initiating user.
InitiatingUserUserName} - The username of the initiating user.
InitiatingUserOrgDefinedId} - The Org Defined ID of the initiating user.
LoginPath} - The address of the login path for the site.