How to Make a Word Document Accessible

Create the Word document

Mac users: Choose Ribbon from the View menu - this will make the interface similar to Windows versions of Word, so you can follow the instructions below.

Check the following elements and ensure they are accessible

For each item that you have in your document, click on the accessibility guideline(s) that corresponds to it in order to learn how to make the element accessible.


Use a text font that is easy to read

  • Ensure your text is readable by using at least 10 px san serif fonts, such as Arial, Helvetica or Verdana. These font types will magnify well for those who have low vision.
  • If there is an image with text in it, make sure to put the text in the alternative text, so it will be accessible to blind students.
  • Refrain from using floating text boxes, track changes or commenting which are not accessible.


Use properly formatted headings to structure the page

Shows Heading 1 in the Styles menu.
It isn't enough to make text big and bold to look like headings. They need to be formatted as headings.
  1. Select the text that you want to make into a heading.
  2. Go to the Home tab.
  3. In the Styles group, choose the appropriate heading level (see the next section on how to Use Headings in the Proper Order) from the Styles gallery.
  4. Warning: The default style called a normal template in MS Word uses light blue heading colors that have insufficient color contrast. Make sure to change those headings to a darker color. Here are instructions on how to change the default Normal template more permanently.

    In addition to formatting headings as headings, the headings need to be used in the correct order. Headings chunk out your content making it easier for everyone to read. Headings are also a major way of navigating with a screen reader.
  1. Heading 1 is like the title of a book and there is just one Heading 1 per page. Heading 2s are like chapter titles. Heading 3s are subsections of those chapters, and so on.
  2. Heading order is also similar to an outline. It can be helpful to view the Navigation Pane while applying structure to a word document, so you can see the headings in an outline style format to make sure you haven't skipped a heading level.
  3. Don't skip heading levels. The potential penalty for this transgression is beheading.
  4. See below for a visual display of a possible heading order:
  5. Select the text that you want to make into a list.
  6. On the Home tab, in the Paragraph group, select the Number or Bullets list icon.


Format lists as lists

Page formatting (lists, headings and links), is read aloud to screen reader users, so the content is understood in context. It's important then to properly format lists.
 Icon for a video. Video:  How to format lists.

Images and Graphics (including Graphs, Maps & Shapes)

Provide alternative text descriptions (ALT text) for images and graphics.

Alternative text descriptions of images (ALT text) allows screen reader users to benefit from the information being conveyed by an image.
Note: In Word 2011 (Mac) the Insert Picture button is on the Home tab as opposed to the Insert tab in Word 2010 (Windows).
  1. Go to the image and right click, then select Format Picture.
  2. The Format Picture window will open.
  3. Select Alt text from the left menu.
  4. Type in description text in the Description field. (Not in the Title field.)Shows the Alt text window.
  5. Click the Close button when done.
See Complex Image Accessibility for images that cannot be adequately described in the alternative text (which should be limited to one or two brief sentences.)


Write meaningful link text that indicates the link’s destination.

  1. Type out text that describes the destination of the link. Example: Lone Star College
  2. Select the text, right click and choose Hyperlink... from the menu.
  3. The Insert Hyperlink window will open. Type the URL of the webpage in the Address field (in MS Word 2011 this is called the Link to field). For the example above, we would type out, ""  Shows the Hyperlink option in the menu.   
  4. Then click the OK button to save the link.
Hyperlink Tips:
  • If you think students will be printing the document and you want them to have the URL, put it  in parentheses after the link, but don't hyperlink it.
    • Example:  Portland Community College (
  • Screen reading software can pull up all of the links in a page to aid the user in navigating the page more quickly. If a link pulled up by the screen reader is some indecipherable URL or  ambiguous phrase like, "click here" the screen reader user will not know where that linkgoes.
Links are a major method of navigating for everyone, but especially screen reader users. If the links are embedded into meaningful text, they are much more useful.


Create data tables with column headers

Designating column headers in a table is essential to screen reader users understanding how 
the information is laid out.
  • Microsoft Word only allows the top row of a table to be designated as a header row. You  cannot designate the first column as a header.
  • This process is different in Microsoft Word 2010 for Windows than it is on Microsoft Word 2011 for Mac. There are separate directions provided for each.
In Microsoft Word 2010 for Windows
  1. Shows Table Style Options.Put your cursor in the top row of your data table. The Table Tools tab will display.
  2. Click on the Design tab under the Table Tools tab.
  3. In the Table Style Options group, select the Header Row check box.
  4. Shows Table ToolsNext, click on the Layout tab under the Table  Tools tab.
  5. Click on "Repeat Header Row". (I know this isn't intuitive, but it's very important to designating that top row as the table header.)

In Microsoft Word 2011 for Mac

  1. Shows Table Options.Put your cursor in the top row of your data table.  The Table Layout will display, but don't go there yet.
  2. In the Table Style Options group on the Table tab select the Header Row check box.
  3. Shows the Repeat Headers option.Next click on the Table Layout tab.
  4. Click on "Repeat Headers". (I know this isn't intuitive, but it's very important to designating that top row as the table headers.)

Ensure a proper reading order in tables

Screen readers read tables from left to right, top to bottom, one cell at a time (no repeats). If cells are split or merged, the reading order can be thrown off. 
To test the reading order of your table in Word, place your cursor in the first cell of the table. Now press the Tab key repeatedly to navigate through the table. This will be the reading order that assistive technologies will use.
Merged, nested, and split cells change the reading order of tables. Make sure you construct your table in a way that accommodates good reading order.


Don't use color alone to convey meaning

Don't use color alone to make a distinction, a comparison or to set something off or apart from 
the rest of the document. If you categorize something by color alone, those who are color blind 
or blind will not be able to benefit from the information.

Use sufficient color contrast

Make sure there is enough color contrast between foreground (font) color and background 
If you print your color graphic on a black and white printer, would it be understandable? 
Without sufficient color contrast, people who are color blind will not be able to benefit from the 

How-to Install and Use the Colour Analyzer tool

  1. Download  Colour Contrast Analyzer Tool
  2. Open the Colour_Contrast_Analyzer application
  3. Make sure you are in the Result -- Luminosity mode, not the contrast result for color blindness.
  4. Click the Foreground eye dropper tool, hover over and click the foreground color to select it.
  5. Click the Background eye dropper tool, hover over and click the background color.
  6. If you have a 12-pixel font color you are testing for color contrast, you must get a Pass (AA).
    If you have font larger than that, you must get a Pass (AA) in the Large Text field.
Colour Analyzer Tips:
  • PCC's standards are to reach a pass in the AA standards.
  • Don't worry If you fail the AAA standards, though you might want to consider something with more contrast.

Icon for a video. Video:  How-to Install the Colour Contrast Analyzer.

Icon for a video. Video:  How to use the Colour Contrast Analyzer tool.

Flashing/Blinking Content

Eliminate or limit blinking/flashing content to 3 seconds
Any flashing/blinking content (especially content in red) can cause seizures in people with photosensitive epilepsy as well as other photosensitive seizure disorders, so it should be limited and used only when necessary. Web pages that do contain flashing content, should limit the flashing to no more than three flashes per second and not use fully saturated reds in the content.
If you do have content that flashes/blinks more than three times per second, freeze the blinking content momentarily so it falls below the three times per second limit.
If you have a web video with a scene involving very bright lightning flashes (or other scenes with flashes), edit the video so the lightening doesn't flash more than three times in any one second period.

Forms & Buttons

Label form fields and buttons
We recommend the D2L quiz tool for creating forms and not MS Word. If you still want to use Word to create your form, start with a form template.
In order for a blind person to be able to fill out a form, the form needs to be electronic and the fields need to be associated with their corresponding labels.
  1. Check, does the screen reader tell the user what to fill into the form fields?

Check the reading order of forms

The tab order (or reading order) is important to those who are blind or physically disabled.
  1. To check the reading order of a form, try tabbing through the form. Does it land on the form fields in the order someone would want to fill it out? If it doesn't you will need to edit the order of the form fields.
If you are just making questions and leaving a space for answers instead of formatting your document as an actual form, make sure it is clear what you want the students to do. For example, if you want students to fill in their responses to your questions below the question, write that out so it's obvious to someone who cannot see.

Math and Science

Write math and science equations accessibly.
Mathematical equations and scientific notations must be written with MathType (an MS Office equation editor plugin) or Libre Office's native equation editor and saved in a source folder in your course files. This enables Disability Services to access those files and convert them to an accessible format for a visually impaired student.

Run the Built in Checker

(Mac users, skip this step.)
A great way to begin checking the accessibility of your Microsoft Word 2010 or 2013 document is to use the built-in accessibility checker.
Please Note: The accessibility checker only checks .docx files
  1. Go to the File tab.
  2. Select Info from the sidebar menu.
  3. Click on the Check for Issues button.
  4. Select Check Accessibility from the drop-down list.Shows the Check Assessibilty option.
The Accessibility Checker panel will open to the right of the document. The accessibility checker provides you with a list of errors, warnings, and tips. When you click on an error or warning, instructions on how to fix it appear below in "Additional Information".

Additional Resources