Need help with complex D2L issues, such as setting up your gradebook, adding content, building a quiz, or integrating publisher content?
Through the VTAC Support page, we offer multiple time slots for phone and WebEx appointments to help us more effectively meet your instructional support needs.
The OTS Service Desk is available 24/7/365 to provide you with technical support.
Campus Technologist Appointment
Need in-person support? This page provides contact information for each Campus Technologist and a link to schedule an appointment with your technologist.
To schedule a Campus Technologist appointment:
- From the VTAC Support page, navigate to the Assistance column and locate the LSC-Online tile.
- Click the Campus Technologist Appointment link.
- Locate your Campus Technologist, and click [Schedule Appointment].
- Select an appointment duration. You will be prompted to select a date and time and provide some details. Follow the on-screen prompts to confirm.
VTAC Appointment
Schedule a phone or WebEx appointment with VTAC as soon as one hour from now for assistance with a complex D2L issue that might take a while to solve.
To schedule a VTAC appointment:
- From the VTAC Support page, navigate to the Assistance column and locate the LSC-Online tile.
- Click [VTAC Technologist Appointment].
- Select an appointment duration: 45 minutes, 30 minutes, or 10 minutes. You will be prompted to select a date and time and provide some details. Follow the on-screen prompts to confirmation.
